Frequently Asked Questions
Do you do massage?
Our Physiotherapists use hands-on treatment techniques when appropriate. They will decide in consultation with you, what 'techniques' will help you most. Massage is often used in our treatment sessions. However, our focus is on remedial exercise-based treatment to correct the root cause of musculoskeletal problems.
Do you offer online Consults?
Yes, we do offer online consults and sessions, where getting to the practice for in-person consult is not a possibility. Though what is achieved, and the process is slower due to the obvious limitations with what and how we can assess your concern.
Before booking an appointment, we encourage that you speak to the physiotherapist to determine whether online consult if appropriate.
How long are Physiotherapy appointments?
Initial Orthopaedic and Sports injury consults last for 45 mins, while the pelvic health review consults last an hour. The standard follow ups last 30 mins. If needed we have longer follow-up sessions lasting 45 mins or extra-long follow-up sessions that last an hour, for complex issues.
Should I bring my Medical Reports?
Yes please.
If you have any radiological (X-Rays, MRIs, CT Scans or Ultrasound Scans) that are relevant to the area of your problem and most recent blood reports, then please bring them along to your appointment.
What should I wear?
Please wear comfortable clothing that allows easy access to the area that needs to be assessed. Please feel free to bring a change of clothing and change in the provided change-room before your appointment.
Do I need a referral to see a Physiotherapist?
You do not need a doctor's referral. We are more than happy to communicate with any other medical professional if required to assist with your recovery.
Are we open after hours and weekends?
The clinic is operational between 9 and 7 on weekdays and 9 and 5 on Saturdays.
We are closed on Sundays.